Legal access and payment record terms
Our Legal posture starts with location and eligibility: account access depends on local law, and we may request phone verification before allowing account entry. Payment records can include a DANA, OVO, GoPay or QRIS reference, while bank transfer and virtual account activity may require matching account
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details. We use these checks to connect a transaction with the correct account and to investigate a receipt or status question. If a rule changes, we publish the applicable wording through the account policy area. You should check local requirements before opening or using an account,
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and contact us when a clause is unclear. Nothing on this page changes the laws that apply where you are located.
Service availability depends on jurisdiction. Users are responsible for checking local law before access.